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DarhimLabs

Handle more patient enquiries without adding reception workload.

A managed 30-day pilot for one patient-service workflow, with measurable response-time and workload outcomes.

Medical boundary: no diagnosis or treatment advice. Clinical, urgent and ambiguous topics are handed to staff.

Real DarhimLabs Command Center dashboard screenshot with KPIs, filtered inbox and AI agents

Product view — fictional demo data

Live tour

See the product in action without creating an account

Interactive product tour using fictional demonstration data, not customer results.

Real DarhimLabs Knowledge RAG dashboard screenshot with sources, documents and onboarding

Onboarding

Four steps from reception problem to measured result

From connected channels to full compliance in one week.

1

Agree the scope

Select one reception problem, channel and metrics that can be validated in 30 days.

2

Prepare the workflow

Configure approved knowledge, response boundaries and escalation to clinic staff.

3

Test guardrails

Staff test scenarios; clinical, urgent and ambiguous cases always require human handoff.

4

Measure and decide

Compare results with baseline and decide whether to stop, improve or start managed care.

Industry rollouts

Optimized for your industry

Clinics and healthcare

  • Booking and availability
  • Visit reminders
  • GDPR and audit log
See template

E-commerce

  • Returns and complaints
  • Order status
  • Shopify and cart recovery
See template

Legal and finance

  • Case intake
  • Scoring and documents
  • Decision audit log
See template

Real estate

  • Lead qualification
  • Property presentations
  • Follow-up and CRM sync
See template

Operating platform

One system for conversations, AI decisions and risk control.

Inbox + SLA

Queues, priorities, VIP flags, voice and social channels in one place.

AI Agents

Dry-runs, approval inbox, tools, limits and agent versioning.

Quality Lab

Regression checks, citation coverage, RAG precision and model routing.

Compliance

DSAR, audit evidence, retention and security posture without chaos.

Stack

Works with the tools you already have

HubSpot
Salesforce
Pipedrive
Stripe
Twilio
Google Calendar
Microsoft Teams
Slack
Notion
Google Drive
WhatsApp
Messenger
Instagram
Make
Zapier
n8n
See the integration catalog

Product security controls

RLS per workspace
MFA
Audit log
Role permissions
Retention controls
Signed webhooks

Pricing

A commercial path built around a measurable pilot.

Start with a fixed-scope paid pilot. A managed subscription begins only after separate scope and recurring-payment acceptance.

Most popular

30-day pilot

PLN 3,900 net

one-off

  • One agreed workflow and channel
  • Baseline and outcome metrics
  • Guardrails and reception handoff
  • Controlled launch and review
  • No automatic subscription
Start paid pilot

Managed Core

PLN 1,990 net

monthly

  • Ongoing care for one deployment
  • Monitoring and agreed improvements
  • Separate recurring-payment acceptance
  • Extensions quoted after validation
  • Cancellation under the agreed contract
Discuss managed scope

Managed Multi

PLN 2,990 net

monthly

  • Multi-channel or multi-location deployment
  • Ongoing operational care
  • Additional location: PLN 750/month
  • WhatsApp and voice only after validation
  • Fixed-scope custom integrations
Discuss multiple locations
RLSWorkspace-level data isolation
GDPR controlsRetention, exports and DPA
MonitoringCurrent service state on the status page
AI data controlsConfigurable retention and routing
Access controlsRoles, MFA and change history

FAQ

How is Process AI different from a regular chatbot?+

Process AI executes concrete business steps, uses tools, has approval flows, quality metrics and a full audit log.

What company size is this for?+

It works best for teams with multiple customer channels, repeatable processes and a real need to control AI quality.

How long does implementation take?+

A first working workspace can launch quickly. Full rollout depends on integrations, knowledge sources and security policies.

Which language model do you use?+

DarhimLabs supports model routing, so you can choose models by cost, quality, latency and process requirements.

Are there hidden costs?+

AI, conversations, voice and integration costs are visible in the dashboard, with limits configurable per workspace and agent.

Do you offer an SLA?+

Yes. Business and Enterprise can include SLA, priority support, monitoring and custom terms for critical workflows.

Stay in the loop

Every month: new agent templates, pilot scenarios and product changelog.

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Start with one measurable clinic workflow.

Bring one real reception workflow and we will verify whether a fixed 30-day pilot can improve it.